My Studio Tracker
Help centre

For students and parents

Paying an invoice

For students and parents: what the invoice link is, how to pay, and how to tell your teacher you have paid.

On this page
  1. The invoice link
  2. Pay by card, Apple Pay or Google Pay
  3. Pay by bank transfer or cash
  4. Tell your teacher you have paid
  5. Paying part of a term invoice
  6. Add your lessons to your calendar
  7. Questions about an invoice

Your teacher uses My Studio Tracker to send invoices and keep lessons organised. You do not need an account or an app: everything happens on the private link in the email or text message you received.

The link opens a page showing your teacher's name, the invoice number, the lessons and any other items, the total, the due date and how to pay. The link is unique to that invoice and works on any phone or computer, as often as you like. Treat it like the invoice itself: anyone who has the link can see it. If you lose the message, ask your teacher to resend the invoice.

Pay by card, Apple Pay or Google Pay

If your teacher takes card payments, press Pay … by card. You go to a secure checkout page run by Stripe, where you can enter a card or use Apple Pay or Google Pay. Your teacher never sees your card number. The invoice is marked paid within a few seconds and, if your teacher has your email address, a receipt is emailed to you.

Pay by bank transfer or cash

Under Other ways to pay (or How to pay) your teacher's own instructions appear, usually bank details for a transfer. Please quote the invoice number shown there as the payment reference so your teacher can match it.

Tell your teacher you have paid

After paying by bank transfer or cash, press I've paid this on the invoice page, choose how you paid and the amount, and add a note if it helps ("gave it to you after Tuesday's lesson"). Your teacher is told, reminders pause, and the page shows Payment reported, awaiting confirmation until they confirm it. If they cannot find the payment they can mark it as not received, and reminders continue.

Paying part of a term invoice

Term invoices, for a block of lessons paid in advance, can be paid in more than one payment. The page offers Pay this amount with a box for the amount; the balance must be cleared before the first lesson of the term. Other invoices are paid in one go, though your teacher can record a part payment for you.

Add your lessons to your calendar

The invoice page has Add to calendar and Add to Google Calendar buttons. These subscribe your phone's calendar to your lessons with this teacher, so changes your teacher makes show up by themselves. Only your own lessons are included.

Questions about an invoice

Questions about the amount, the lessons listed or the due date are for your teacher: their email address is at the bottom of the invoice page. My Studio Tracker cannot change an invoice or take a payment on a teacher's behalf. If a page will not load or a payment button is not working, email hello@mystudiotracker.co.uk with the invoice number.

Still stuck? Email hello@mystudiotracker.co.uk and say which page you were on. We read every message.